Government Service

PAN Card Services

Help your customers apply for a new PAN, correct details, reprint a lost card, or download an instant e-PAN — right from your shop. One of the highest-margin services in the Sarthi network with no extra hardware needed.

All Types

New, Update, Reprint

NSDL + UTI

Both Authorities

10–15 Days

Door Delivery

Become an Agent How It Works

New PAN Application Demo — Sarthi Agent

Income Tax Department GOVT. OF INDIA

Permanent Account No.

ABCDE 1234 F

Name · DOB

DEMO APPLICANT · 01/01/1995

Form 49A — Indian

Authority NSDL Protean

Acknowledgment 8821•••4732

Status Submitted

Agent Commission + ₹ 50.00

What We Offer

Be Your Locality’s PAN Helpdesk

From students applying for their first PAN to seniors needing a name correction — every household in India eventually needs PAN help.

The PAN (Permanent Account Number) is the most-used financial ID in India — mandatory for opening bank accounts, filing tax returns, buying property, investing in mutual funds, and even high-value purchases. Every Indian adult needs one, and most need a correction or reprint at some point in life.

Sarthi connects your shop to both NSDL Protean (formerly NSDL e-Gov) and UTIITSL — the two government-authorized PAN service agencies. This means you can offer the full range of PAN services: new applications, name / address / DOB corrections, reprints for lost cards, NRI applications and instant e-PAN downloads.

Of all Sarthi services, PAN has one of the highest commissions per transaction — and unlike money-transfer or AEPS, it doesn’t require any extra hardware. Just your phone or laptop and the Sarthi agent app.

Services Offered

Every PAN Service Under One Roof

From first-time applications to instant downloads — cover every PAN need a customer might walk in with.

Form 49A / 49AA

New PAN Card

Fresh PAN application for Indian citizens (Form 49A) or NRIs and foreign citizens (Form 49AA). Physical card delivered to the customer’s address in 10–15 working days.

Correction

PAN Update / Correction

Correct mistakes in name, father’s name, date of birth, photograph or signature. Useful after marriage, government name change or simple data-entry errors.

Reprint

Reprint & Reissue

Lost the PAN card? Damaged it in the wash? Apply for a duplicate copy — same PAN number, fresh physical card delivered home.

Instant

Instant e-PAN via Aadhaar

Get a digitally-signed e-PAN in under 10 minutes using just the customer’s Aadhaar — perfect for urgent KYC or account opening needs.

How It Works

Submit a PAN Application in 5 Steps

The whole process — from greeting the customer to acknowledgment slip in their hand — takes about 5 minutes.

Pick Service

Choose new PAN, correction, reprint or instant e-PAN inside the Sarthi agent app.

Fill the Form

Enter customer’s name, DOB, parents’ names, address and contact details.

Capture Photo & Sign

Click a passport-style photo and digital signature, or attach scanned copies.

Upload Documents

Attach ID, address and DOB proofs. The app auto-validates each document.

Submit & Earn

Pay the government fee from your wallet, share the acknowledgment slip, earn commission.

Customer Documents

What Customers Need to Bring

Use this checklist when advising walk-in customers. Any one document from each category is enough.

Acceptable Document List

Any one valid document is required from each of the three categories below.

Identity Proof (any one)

Aadhaar Card
Voter ID Card
Passport
Driving License
Ration Card with photo
Government / PSU ID Card

Address Proof (any one)

Aadhaar Card
Passport / Voter ID
Electricity / Water / Gas Bill (latest)
Bank Account Statement
Driving License
Property Tax Receipt

Date of Birth Proof (any one)

Aadhaar Card
Birth Certificate
Class 10th / SSC Marksheet
Passport
Driving License
Pension Payment Order

Other Requirements

2 Recent passport-size photos
Customer signature (we’ll capture it digitally)
Active mobile number
Valid email address

Why PAN

High Margin, Low Effort Service

Customers don’t want to deal with NSDL centres or government websites. They’ll happily pay your service fee for the convenience — and you get a generous commission on top.

Among the highest commission slabs on the Sarthi network
No extra hardware — phone or laptop is enough
Universal demand — every adult Indian needs PAN
You charge a service fee on top of govt. fee — legitimately
Builds trust — you become the “documentation expert” locally
Cross-sell ready — PAN customers often need DMT, recharge, BBPS

Earning Potential

Earn ₹30–₹100 Per Application

An active PAN-services agent processing 5–10 applications a day adds a reliable, high-margin layer of income on top of their other Sarthi services.

₹107

Govt. Fee (typical)

5 min

Per Application

Instant

Commission

No Cap

Daily Volume

Get Started

What You Need to Activate PAN Services

Same Sarthi onboarding kit as other services — activation is a single click once you’re live.

PAN Card

For tax compliance and KYC verification of the agent.

Aadhaar Card

For agent identity proof — e-KYC done digitally in minutes.

Shop Proof

GST, Udyam, Gumasta or any registered shop document.

Bank Account

A current or savings account for daily commission settlement.

Smartphone or Laptop

Any Android phone or Windows laptop — the Sarthi agent panel works on both.

Wallet Float

Working balance to pay government fees on behalf of customers.

Authorized Through NSDL Protean UTIITSL IT Dept. e-PAN

FAQs

Frequently Asked Questions

Common questions about offering PAN Card services through your Sarthi shop.

How long does PAN delivery take?

For a physical PAN card by post, delivery typically takes 10 to 15 working days after submission. The digitally-signed e-PAN PDF is available much faster — usually within 2 to 3 working days for regular applications, or under 10 minutes for instant e-PAN through Aadhaar.

What’s the difference between NSDL Protean and UTIITSL?

Both are government-authorized PAN service agencies. The functionality is essentially the same — the choice usually comes down to availability, processing speed at the time, and any partner-level pricing differences. Sarthi gives you access to both so you can route every application through the faster one.

What is instant e-PAN and how is it different from regular PAN?

Instant e-PAN is a free service from the Income Tax Department available to anyone with a valid Aadhaar linked to a mobile number. It generates a digitally-signed PAN PDF in under 10 minutes. It’s legally equal to a physical PAN, but customers don’t get a printed card — only the e-PDF.

What if the customer’s documents have mismatches?

Always cross-check name spelling, DOB and address across the three documents (ID, address, DOB) before submitting. If a mismatch slips through, the application can get rejected by NSDL/UTIITSL and the customer will need to resubmit with corrected proofs — the government fee may need to be paid again.

How are the photo and signature captured?

You can either click the photo directly using the agent app’s camera (it auto-crops to passport size), or upload a scanned passport-size photo. The signature can be captured digitally on a phone screen, or scanned from a paper form — both formats are accepted by NSDL and UTIITSL.

What happens if the application gets rejected?

Rejections happen due to document mismatch, blurred photo or unclear signature. The agent app shows the exact rejection reason from NSDL/UTIITSL, and you can resubmit the corrected application without paying a fresh government fee — in most cases, the resubmission is free if done within the allowed window.

Can NRIs or foreign citizens apply through me?

Yes — NRIs and foreign nationals apply using Form 49AA instead of 49A. The government fee is higher (currently around ₹1,017) and the document requirements are slightly different (passport, OCI card, foreign address proof, etc.). The Sarthi agent app guides you through both flows.

Do I need a separate PAN agent (PSA) license?

No — you operate under Sarthi’s authorized agency tie-ups with NSDL Protean and UTIITSL. Once you’re onboarded as a Sarthi agent, PAN services activate as a single switch in your dashboard. No separate PSA application or fee needed.

PAN Card Services

Be Your Locality’s PAN Helpdesk